Maintenance
Ensures the availability and longevity of your equipment
Because you need to be able to rely on your equipment at all times and over the long term to carry out your daily work, our after-sales service team is available to provide rapid preventive or curative technical support. Our after-sales service can be reached
at +33 (0)2 47 28 36 86
Monday to Friday (excluding public holidays)
from 8:30 AM to 12:30 PM and from 1:15 PM to 5:00 PM
Entrusting your maintenance to the médipréma group means benefiting from:
High-quality technical expertise
Whether you need an equipment inspection or a breakdown repair, our specialists are on hand to provide you with the appropriate technical support.
You can also benefit from their expertise by choosing one of our maintenance packages:
Technical Prevention Package: As part of a predefined preventive maintenance program, we carry out complete equipment servicing and replace any necessary parts to ensure safe use.
Fully Comprehensive Tranquillity Package
In addition to the benefits of the Technical Prevention Package, you benefit from rapid curative interventions by our technicians at no additional cost.
The efficiency of a local team
Based in Tauxigny, the médipréma group after-sales service team:
- organizes and ensures the implementation of your preventive maintenance programs
- conducts a remote diagnosis with you and proposes the most appropriate curative solution
- organizes a visit by one of its field technicians to address your most urgent needs throughout France, Belgium, Luxembourg, and Switzerland
- organizes the transfer of your equipment in the rare event that it cannot be repaired on-site
Do not hesitate to contact our after-sales service at +33 (0)2 47 28 36 86 or by email at: sav@mediprema.com